Terms of Service

Last Updated: February 12, 2025

Terms of Service

Last Updated: February 12, 2025

Terms of Service

Last Updated: February 12, 2025

Terms of Service

Terms of Service

Terms of Service

Thank you for using RunGen.AI! These Terms of Service ("Terms") govern your access to and use of RunGen.AI ("we," "our," "us") and its services. By accessing or using our platform, you agree to these Terms. If you do not agree, please do not use RunGen.AI.

  1. Eligibility and Registration

To use RunGen.AI, you must:

  • Be at least 18 years old and legally capable of entering into binding agreements.

  • Reside in the United States and access our services only from within the United States.

By registering an account, you agree to:

  • Provide accurate and complete information.

  • Keep your account details up to date.

  • Maintain the security of your login credentials. You are responsible for all activity on your account. RunGen.AI is not responsible for any unauthorized access or charges incurred due to lost or compromised credentials.

  1. Use

RunGen.AI allows users to deploy and host AI models, utilize GPU services, and access additional features for personal or commercial purposes.

You agree not to:

  • Submit or process personal information, or, illegal or NSFW content.

  • Attack, disrupt, or abuse the infrastructure (e.g., DDoS, unauthorized access, excessive resource consumption).

  • Reverse-engineer, tamper with, or attempt to bypass security features.

  • Use RunGen.AI for any unlawful or harmful purposes.

Users can freely select and use models on RunGen.AI. By using a model, users confirm that they have the necessary usage rights or licenses. RunGen.AI and its GPU providers are granted permission to run these models on behalf of the user.

Users are solely responsible for ensuring their use of AI models complies with applicable laws, intellectual property rights, and licensing requirements.

  1. Ownership of Content

Users retain ownership of all content generated through RunGen.AI unless explicitly shared publicly using the hashtag #RunGenAI. Content shared under this hashtag grants RunGen.AI a non-exclusive, royalty-free license to use it for marketing and promotional purposes.

  1. Billing & Payments

RunGen.AI operates on a prepaid credit system:

  • Users are responsible for topping up their account balance as needed. RunGen.AI reserves the right to terminate instances if the account balance turns negative.

  • If enabled by the users, RunGen.AI will automatically charge users when their balance falls below a set threshold.

  • Refunds are generally not provided for unused credit balances.

  • We reserve the right to change pricing at any time. If prices increase, we will provide at least one week's notice before changes take effect.

  1. Service Availability

RunGen.AI strives to maintain reliable service but does not guarantee 100% uptime. Downtime may occur due to maintenance, unforeseen technical issues, or force majeure events. We reserve the right to modify or discontinue services at any time without liability.

  1. Data Collection & Privacy

We collect and store basic account data, app configurations, logs, and user prompts as operationally required. All information is encrypted at rest according to best practices. Users have the right to request deletion of all their data under GDPR. For more details, refer to our Privacy Policy.

  1. Account Termination and Suspension

We reserve the right to suspend or terminate accounts in cases of:

  • Violation of these Terms.

  • Security threats or abuse of our infrastructure.

  • Non-payment or fraudulent activity.

  • Any other reason that may pose a risk to RunGen.AI or its users.

Users may close their accounts at any time by contacting support.

  1. Limitation of Liability

To the fullest extent permitted by law, RunGen.AI shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the platform.

  • Loss of data, profits, or business opportunities.

  • Third-party services or actions.

  1. Disclaimer of Warranties

RunGen.AI provides its services "as is" and "as available" without warranties of any kind. We do not warrant that services will be error-free, secure, or uninterrupted.

  1. Changes to These Terms

We may update these Terms from time to time. Users will be notified of significant changes. Continued use of RunGen.AI after changes take effect constitutes acceptance of the new Terms.

  1. Governing Law & Dispute Resolution

These Terms are governed by the laws of Switzerland. Any disputes arising from these Terms shall be resolved exclusively in Swiss courts.

If you have any questions, please contact us at [email protected]

Thank you for using our service.

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